Office of Civic Innovation

Microsoft’s Office of Civic Innovation is a creative team of senior technology sales and marketing professionals holding both strategic and tactical expertise. They work across the full breadth of Microsoft’s most innovative technologies and groups – from consumer products to enterprise solutions – in order to benefit public and civic sector organizations with original software solutions, events, and thought leadership.

By focusing on the art of the possible for its stakeholders, the Microsoft Office of Civic Innovation exposes people to what’s next in technology, helps them solve challenging social problems, and thinks strategically about using technology to realize everyone’s full potential. Publicyte is a publication of the Microsoft Office of Civic Innovation and it is edited by Dr. Mark Drapeau.

A sampling of other projects that the Microsoft Office of Civic Innovation has driven include:

311 Citizen Services: Citizen service centers serve as a vital link between agencies and the populations they serve. Microsoft 311 Service Center enables cities and counties to empower both citizens and agents by improving access and responsiveness, personalizing services, and increasing productivity and timeliness of service delivery. Read more about 311 Citizen Services here.

Grants Manager: Microsoft Grants Manager is an all-in-one, integrated software solution that streamlines the public sector grants process from initial solicitation through approval and awards. A cloud-based website helps to streamline applicant interaction with the grantor agency. Read more about Grants Manager here.

PhotoDNA: PhotoDNA is a technology that aids in finding and removing the “worst of the worst” images of child sexual exploitations from the Internet. Microsoft donated the PhotoDNA technology to the National Center for Missing & Exploited Children (NCMEC). Read more about PhotoDNA here.